Video Counseling

Like a face-to-face therapist, our team of on-line (e-therapist) therapists will work to form a “therapeutic alliance” with you, getting to know you over time, and working with you on the problems, goals and challenges you define. Our Counselors are just as committed to you and working with you as they would be if you saw them in person.

You can receive help right where you are with a Professional Counselor. Making an appointment is easy, simply contact our office or schedule on line

What is Telemental Healthcare?

Telemental healthcare includes the practice of diagnosis, treatment, education, goal setting, accountability, referral to resources, problem solving, skills training, and help with decision making using internet-based videoconferencing. Telehealth psychotherapy may include psychological health care delivery, consultation, coaching, and/or counseling. Telehealth psychotherapy will occur primarily through interactive audio, video, and telephone communications.

Benefits of Telemental Health

  1. Less limitations by geographical location.
  2. Reduction of travel to a physical office, which includes decrease in travel time.
  3. Participation in therapy from your own home or the environment of your choosing.


No more scrambling to get to a therapist’s office. Plus, no travel time means there’s no problem fitting an appointment into your day. No waiting rooms, traveling to an office or leaving work.


Breakthrough helps you find the right therapist, which means you’re more likely to stick with your treatment. In fact, 86% of Breakthrough clients who complete a session continue to schedule additional sessions. Three major studies* have also found that online counseling is just as effective as face-to-face therapy. There’s no chance of running into anyone in the waiting room.

Save money

With no need to go to an office, you save on travel and childcare expenses and time.

Scheduling a Therapy Session is Easy:

  1. Select a Therapist
  2. Schedule an appointment by clicking on the “Make an Appointment” button.
  3. We will take care of the rest

Video Conferencing Security and Encryption

Only members invited by account administrators can host Zoom meetings in accounts with multiple members. The host controls meeting attendance through the use of meeting IDs and passwords. Each meeting can only have one host. The host can screen share or lock screen sharing. The host has complete control of the meeting and meeting attendees, with features such as lock meeting, expel attendees, mute/unmute all, lock screen sharing, and end meeting. Zoom employs industry-standard end-to-end Advanced Encryption Standard (AES) encryption using 256-bit keys to protect meetings. Zoom encryption fully complies with HIPAA Security Standards to ensure the security and privacy of patient data.

Telemental Healthcare Therapy Studies

*Department of Veterans Affairs: 2012 study of 98,609 veterans who chose live video care: 25% few hospitalizations. Johns Hopkins University: 2009 study of 37 drug addicts randomized to live video group or in-person care: equal rates of recovery; patients preferred online care.

*A University of Zurich study divided a group of 62 patients in half and found that depression was eased in 53 percent of those given online therapy, compared to 50 percent who had in-person counseling. Three months after completing the study, 57 percent of online patients showed no signs of depression compared to 42 percent with conventional therapy. — Journal of Affective Disorders, 2013

*A pilot study compared the effectiveness of online cognitive behavioral therapy and in-person supportive therapy in 45 Defense service members suffering from post-traumatic stress disorder (PTSD) after the September 11th attack. After eight weeks those receiving online therapy showed greater improvement. Six months after their first meeting those who had received online therapy continued to show improvement, in direct contrast to the in-person group. — American Journal of Psychiatry, November 2007


At Zoom, ensuring the privacy and security of our users and their data is our top priority.
We want to address recent concerns about Zoom’s privacy policy.

We want to emphasize that:
• Zoom does not sell our users’ data.
• Zoom has never sold user data in the past and has no intention of selling users’ data going forward.
• Zoom does not monitor your meetings or its contents.
• Zoom complies with all applicable privacy laws, rules, and regulations in the jurisdictions within which it operates, including the GDPR and the CCPA.

We are not changing any of our practices. We are updating our privacy policy to be more clear, explicit, and transparent.

Today’s Update to Zoom’s Privacy Policy
Zoom takes its users’ privacy extremely seriously. Zoom collects only the data from individuals using the Zoom platform required to provide the service and ensure it is delivered effectively under a wide variety of settings in which our users may be operating. This data includes basic technical information, such as the user’s IP address, OS details, and device details. Zoom has implemented safeguards to protect our users’ privacy, which includes robust and validated controls to prevent unauthorized access to any content that users share during meetings, including – but not limited to – the video, audio, and chat content of those meetings. Unless a meeting is recorded by the host, the video, audio, and chat content is not stored. Moreover, participants are notified through both audio and video when the host is recording a meeting through Zoom and have the choice to opt in or leave the meeting. When the meeting is recorded, it is, at the host’s choice, stored either locally on the host’s machine or in the Zoom cloud. We have access controls to prevent unauthorized access to meeting recordings saved to our cloud.

Importantly, Zoom does not mine user data or sell user data of any kind to anyone.

Retrieved April 2, 2020 from

Effective On April 1, 2020, Zoom:
• Published a blog to clarify the facts around encryption on our platform – acknowledging and apologizing for the confusion.
• Permanently removed the attendee attention tracker feature. (updated 4/2 to clarify that it’s permanently removed)
• Released fixes for both Mac-related issues.
• Released a fix for the UNC link issue.
• Permanently removed the LinkedIn Sales Navigator app after identifying unnecessary data disclosure by the feature. (updated 4/2 to clarify that it’s permanently removed)