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At NorthPoint Professional Counseling our counselors provide customized and comprehensive treatment for children, adolescents, adults, couples, families, and groups.

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Are you new to counseling?

The first time doing anything new can be a positive experience, especially when you are supported along the way. There are many questions first time clients have about counseling in general and how to begin it at NorthPoint Professional Counseling in particular.

The following is a guide to help you understand the process. Getting started is a simple, 4-step process.

  • Step 1. How do I get started?
  • Step 2. Calling our clinic.
  • Step 3. Talking to my counselor
  • Step 4. The first session (the intake session).

Step 1. How do I get started?

First of all, people come to counseling for many reasons, and each client represents a unique array of needs, strengths, and concerns. The best way to get started is to think a little bit first about what kinds of issues either you or a loved one are having. The most common reasons given for wanting treatment are marital, relational, parenting/child (teen) problems, symptoms of anxiety and depression, or addiction concerns.

Step 2. Calling NorthPoint Professional Counseling.

Call us (800.773.0514) and talk to one of our friendly, experienced professional counselors. Our counselors at NorthPoint Professional Counseling are selected for their knowledge, skills, and compassion.

When you call, you will be asked to give a little information about your reason for wanting to seek help for yourself, a child, or another loved one. Our office staff will take down the pertinent information, so you may want to make a brief list prior to calling.

NorthPoint's staff will ask for your name (or your child's name), your phone number(s), symptoms or overall reason for calling (e.g., marital concern, sadness, depression, anxiety, low self-esteem). He or she will also inquire as to your method of payment (insurance or private (out-of-pocket), and record any preferences such as a male or female counselor, or times of day including days of week you are available to schedule an appointment.

Upon receiving this information, NorthPoint's office staff will consider your circumstances and give your referral to the most appropriate specialist available. Most Important: Consideration will be given to whether a particular counselor with a given specialty will fit your circumstances.

Step 3. Talking to my counselor.

You will receive a call back by a counselor usually within a few hours of your original call if it is during normal office hours. Your counselor will discuss the fees associated with treatment and any other pertinent information. Normal office hours can vary, but are typically from 9am to 9pm, Monday through Saturday.

Step 4. The first session.

Your counselor will arrange a meeting time to complete a confidential intake session (first session where necessary paperwork and personal information are discussed as well as your presenting concern). (intake form)

During the first session, you will have the opportunity to tell the counselor what problems have brought you in for treatment. This is the beginning of therapy, and you and your counselor will schedule future meeting times that fit into your schedule.

Other Information

New Clients
The following intake form is to be filled out by all new clients. The following information is needed to best help you. You are welcome to print this form (it will take a few moments to load the printable version of the form). This will help you save time in your first session. Please clearly print your response to each question. If you are unable to complete some parts, then leave them blank and you will have a chance to complete them with your counselor. Bring it with you to your first session. Please also review our Notice of Privacy Practices and Informed Consent Services Agreement. If you have any questions, feel free to contact NorthPoint Professional Counseling at 800.773.0514.

Confidentiality
All communication with your counselor, psychologist, or psychiatrist is confidential and will not, except under the circumstances explained below, be disclosed to anyone outside of NorthPoint Professional Counseling unless you give written authorization to release information. You will need to sign a Release of Information Form if you wish to have a NorthPoint Professional Counseling professional communicate information to anyone other than those specified below (see Consent for Limited Release of Information). A record is kept of your work with us. It contains information you have provided us in writing as well as counseling notes of your sessions. The record remains in NorthPoint Professional Counseling for a period of seven years following your last visit; at that time, it is destroyed.

Limits to Confidentiality
Most limits to confidentiality are to ensure safety. If there is evidence of imminent danger of harm to yourself or other(s), we must take action. If you describe abuse of a child or elder, we must report to the appropriate agency. In addition, a court order may require release of privileged communication

NorthPoint Testimonies

  • "Although trying the marriage counselor's suggestions went against my natural grain, the results speak for themselves, marital counseling works… it saved my marriage!"
  • "What I have learned is that my wife needs to feel and experience genuine love, just hear me say the words…"
  • "Marital counseling helped me understand it's not always about what I see, hear or feel rather, it's how I accurately interpret a situation."
  • "Counseling helped me see in me the wife that I always wanted to be."
  • "Counseling has helped us communicate better, become more affectionate and closer unlike before."

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Call toll free 800.773.0514 or Complete the following quick inquiry form. All communication is confidential.

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